Home Care Packages

What is a Home Care Package?

A Home Care Package is an allocation of funds enabling you to purchase products and services that support your independence. You are given the choice and flexibility to develop a Care Plan that will help you stay living at home for as long as possible. All Home Care Packages are offered on a Consumer Directed Care basis - as per government requirements.

Uniting Goulburn North East currently has packages to support people with low care needs (HCP Level 2) and high care needs (HCP Level 4). These packages are available across the Hume Region including Wangaratta, Benalla, Wodonga, Moira and Shepparton areas.

How will a Home Care Package help me?

Your Home Care Package can be used for services and products that support your independence and your social connections within the community. Services available include, but are not limited to: personal care, social support, home help, transport to appointments and shopping, meal preparation, gardening, assistive technology and equipment, and training.

Uniting Goulburn North East staff can assist people with special needs such as from a non-English speaking background, financially disadvantaged, or people with dementia.

How do I get a Home Care Package?

To be eligible for a Home Care Package, you must have been assessed by the Aged Care Assessment Service. Contact details are available on the My Aged Care website, or you can ring the My Aged Care Contact Centre on 1800 200 422.

If you are already eligible, you can contact UnitingCare Goulburn North East on 03 5723 8000, to discuss if a suitable package is available for you.

Are there any fees?

The Commonwealth Government subsidises the Home Care Packages, but care recipients may be asked to co-contribute for their package:

  • A basic care fee is negotiated with each care recipient, but cannot exceed 17.5% of the pension for full Aged pensioners
  • An income-tested care fee may be payable by self-funded retirees and part-pensioners


How do I get further information?

  • Ring the Aged Services Team at Uniting Goulburn North East on 03 5723 8000
  • Visit the My Aged Care website - www.myagedcare.gov.au